Creating backorder for service layout transactions

Question

Dear MYOB Experts,
&nbsp;
We are using MYOB Accountright Live Plus
Can you please advise if there is anyway to create a back order (which will have a same order number) using a service invoice/ service bills?&nbsp;
The reason why we are try not to use item invoice is when the item is not a regular items (one off sales/purchases) so we do not need to create a new item. However with the service invoice, when more than 1 service/1 item are ordered, some of them are on back order, we can not create a back order items with the same orginal order number but have to create another new service order with the new order number which is not correct.
Please advise a solution if you have. Thank you

samaram · Answer

Hi&nbsp;pandasaigon&nbsp;
Sorry to see that no one has replied to you yet.&nbsp;If you track item quantities and want to record a sales invoice for an item with insufficient on-hand quantities, you have the option to backorder the item.
&nbsp;
As this is a function for selling inventoried items, the software will not give that as an option when using the service layout on AccountRight. If you would like to backorder an item, you would need to use the item layout.&nbsp;
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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Creating backorder for service layout transactions

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