Forum Discussion

Amanda_TE's avatar
3 years ago

Credit Card Surcharge to show on Customer Invoice

Hi, 

I have a customer requesting an updated tax invoice showing the credit card surcharge fee (after paying by credit card online) 

How do I update the tax invoice showing this surcharge? Can this be done in customise forms or is there another way showing the surcharge on the invoice?

I believe the customers tax invoice should self generate showing this credit card fee, similar to the automatic email once payment has been received.

Surcharging fee:

$49.50

Amount paid:

$2,799.50

Thanks 

3 Replies

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  • AshleyM's avatar
    AshleyM
    Experienced Cover User
    3 years ago

    That's not a tax invoice, though.  I have the same issue where customers require a tax invoice showing teh credit card surcharge.  Can MYOB do this?  If not, please add it as a feature.

  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hi Amanda_TE 

     

    Thank you for your post. Your customer can either click View Receipt at the time of payment or if they left that page, they will receive an email confirming the amount they've paid and any surcharge amounts. 

     

    If you wanted to send that information with a custom form (e.g. if you wanted to add your business details or logo), you could customize then email a payment receipt.

  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hi AshleyM 


    Thanks for your feedback. At this stage, there is no option to print an invoice showing both. However, if you would like to see more flexibility around this, you can put it forward as a suggestion to our developers via the AccountRight Ideas Exchange Board.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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