Good day guys,
Ii need to reverse a disputed invoice, don't want to delete invoice for future reference,
How to created internal credit note to reverse the invoice so we can claim gst back as well.
Thanks a lot for your help.
Best regards
Manoj
Hi Manoj (tjjkj)
Sorry to see that no one has replied to you yet. To create a credit note you would generally do that by reversing the sale instead of deleting it, to ensure the history of - the payment being made then credited or refunded is shown in the software.
In Accountright you would do this by opening the sale, then clicking edit > reverse sale (It may be different depending on the software).
See Help Article: Customer returns, credits and refunds for more information on that topic.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
