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DeeJay's avatar
DeeJay
Contributing Cover User
3 years ago

Duplicate invoice numbers

I have waited on hold for over 2 hours  what a joke 

 

can anyone hepl with invoice numbers duplicating 

yeas I have ticked the warn for duplicate invoice and purchase numbers  but get no warning

Yes I have cleared the cache

 still got the problem 

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  • DeeJay's avatar
    DeeJay
    Contributing Cover User
    3 years ago

    duplicate invoice numbers

    can anyone help

     

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi DeeJay 

     

    If you wish to prevent this from happening, I would suggest turning on the warning option via Setup > Preferences > Sales > Warn for Duplicate Invoice Numbers on Recorded Sales. If it's already turned on, turn on Warn for duplicate Invoice numbers and Customer PO numbers too, and let us know if the duplicate warning is then presented.