Forum Discussion

Karma_m's avatar
Karma_m
Experienced Cover User
2 years ago

Duplicate purchase orders generated

Hi,

We upgraded from V19 at the beginning of this financial year to AccountRight. We promptly went overseas end of July until now and left our competent office admin person to handle everything.  (she has a list of grievances with the software but will save that for another post😉)

 

I am now trying to tidy everything up for the BAS. Everything reconciled and entered. Went to do my reports and have found all these outstanding purchases on the purchases reconciliation report. These purchases have all been paid and reconciled. These outstanding purchases have different PO numbers but when I go to the purchase register it is only showing up the outstanding purchases and not the ones that have been entered and paid for. It can be seen on the contact log. Some were brought into the system via the capture app.

 

wishing I was still on holidays!

 

Cheers

 Carmel 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Karma_m,

    Thank you for your thorough post, and I apologize for the delayed response. 

    If you're using v19 of your software, there's an option to purge the closed bills/invoices. If you're certain that those entries are incorrect, you also have the choice to delete or remove them.

    Please do let us know how you go on this.
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Karma_m,

    I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl