Forum Discussion

Karlee12's avatar
Karlee12
Experienced Cover User
2 years ago

Emails generated in MYOB being rejected

Emails are suddenly being rejected.

I always send invoices to my email then forward onto customers and they are now suddenly being rejected?

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hi TF1 

       

      Thanks for your post. Sorry for the delay of response. 

       

      To further assist you with this, kindly send me a private message with the following details:

       

      • Serial number
      • Name of primary contact and email address
      • Business name
      • Impacted email address

       

      Best regards,

      Doreen

  • Chelbelz's avatar
    Chelbelz
    Experienced User

    I'm having the same issue and this is the 3rd post that I've noticed regarding this problem 

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator

      Hi Karlee12 

       

      Thank you for the post. I'm happy to assist you with this. Can you please send me a Private Message containing the following:

       

      • Serial number
      • Email that is being rejected

       

      Kind regards,

      Sai

       

       

      • Chelbelz's avatar
        Chelbelz
        Experienced User

        Hi Karlee

         

        I have responded to another expert from a previous post, so I will wait to see if he can resolve it.

         

        FTR - Its not just one email address that is being rejected its a few of our clients.  Some emails are sent and others are rejected.