error when importing items

Question

I update Item prices by exporting a file of items, altering the prices in that file and then importing it again.

In AR2020.2 (and 219. et al) the log contains a pile of error messages. They provide no help in resolving the problem.

Error -4077: You have sales for this item.

Please help I have a huge amount of data to update prices for.

I'm using version 2022.6.24.6864

mike_james · Answer

Hi&nbsp;Cathy1&nbsp;, the 4077 error is usually due to a faulty duplicate of price level zero for one or more items.&nbsp;&nbsp;MYOB will need to run a script over your file to fix it, a moderator will probably jump in to ask for some details.&nbsp;

chrismyob · Answer

Hello&nbsp;Cathy1&nbsp;
&nbsp;
Mike_James&nbsp; is correct and I'm here to please confirm some details and I will be able to run a script over your file. Could please send me a Private Message containing:&nbsp;&nbsp;

&nbsp;Serial Number
The company File ID (Found under Help &gt; About MYOB)&nbsp;&nbsp;

cathy1 · Answer

Hi Christhe company file I'd: 6cheers Cathy

chrismyob · Answer

Thank you&nbsp;Cathy1&nbsp;
&nbsp;
I have processed a script over your file and you should now be able to import without encountering this error.&nbsp;Please let me know how it goes.

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