Forum Discussion

momran's avatar
momran
Contributing User
2 years ago

How can I find out which customer has paid via myob payby

I have the automatically match payments checked in Bank Rules, however payments are still unmatched. I have no idea who has paid what. How do I resolve this please?

 

Thank you.

 

Kind regards

Mariam

  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi Mariam (momran

     

    Thank you for your post. You should be able to run the Online Invoice Payments report which has a summary of invoices and their settlements.

     

    For more information on the process see our Help Article: Online invoice payment reports

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.