Forum Discussion
- Princess_RMYOB Moderator
Hi Tabletennis1,
Thank you for your post, and welcome to the Community forum.
My apologies for the delay in getting back to you. To resolve incorrect payments or deposits that were not applied correctly to an invoice or bill, you would need to reverse the entire invoice or bill, including the payment applied to it. Once reversed, you'll need to record a new invoice and apply the correct payment. Please see our Help article, Reversing a Transaction, which has detailed information to assist with this.
Please feel free to reach out if you need further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
princess
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.