In Tray not accepting invoices

Unable to load documents as well.

Do we all need to create a support ticket or is MYOB working on this??

Same here, got a message that it's fixed, but it's not

Good afternoon, I am having the same issue.  In Account Right Plus desktop version.  Command Centre shows there are documents in the In Tray but there is nothing there.  I try and put one in there by drop and drag, not email and will not load up.  Please fix this issue.

I have a more general problem with attachments as soon as I attached them to the transaction and then go back in the bank transactions they are no longer there to view. 

Apparently we have to go to 2 factor authentication!! so not just a code to inbox have to set up for phone also.

Apparently we have to go to 2 factor authentication!! so not just a code to inbox have to set up for phone also.

Same here as well, nothing!! I know there are documents there and I have tried both dragging an invoice across and sending from outlook but nothing is there.

My In-Tray won't accept any documents. Finally comes with a red "Something went wrong" warning.  I have closed and restarted the system for a reset hoping the error will correct itself but nothing has helped.

C'Mon MYOB everytime there is an update there seems to be another issue. Please fix.

Same problem and I get an hour a day when bub naps to do our paperwork.  MYOB please advise when its fixed.

Issue has been resolved now