Invoice Greyed out for editing

Hi 247Trucks, 

 

Thanks for posting. 

 

Typically, application updates should not interfere with the ability to edit transactions. If you're unable to edit your invoices, it could be due to changes in your access permissions or alterations in your file settings.

 

I suggest checking your preferences to ensure there are no lock periods and that changes are permitted in the file.

Following this, you can verify the "user access" window to see if the user role connected to your login has the necessary permissions to edit invoices. For more detailed information, you may refer to the article 'Set Up Roles'.

 

Please let us know if you need any further assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

 

Thanks,

Genreve