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MattPlow's avatar
MattPlow
Experienced Cover User
1 year ago
Solved

Issue with "Tax Total" field on Sales Invoice

We have itemized invoices for customers which now include some line items which are GST Free, some include GST. Since we have added these GST free items on the invoice, the "Tax Total" table has gone a bit funny. The heading [TaxTotal] now shows up on the invoice as $0.00, and below it the actual correct GST total is there. So it now looks like this:

 

Including GST of

                 $0.00

               $1162.95

 

How do I stop this $0.00 figure showing? Thanks

          

  • MattPlow's avatar
    MattPlow
    1 year ago

    Thanks Isiah. I have realised what I was doing wrong - I was using the GST Table from the Tax Table section when I should/could have just used [TAX] from the Field section. Thanks anyway.

2 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 year ago

    Hi MattPlow,

     

    You can remove the "$0" Tax Total from your invoices by customising the invoice template. In the customisation settings, you should be able to delete or adjust the tax field, so it doesn't display when there's no GST.

     

    For detailed guidance, please see this link.

     

    Regards,

    Sai 

  • MattPlow's avatar
    MattPlow
    Experienced Cover User
    1 year ago

    Thanks Isiah. I have realised what I was doing wrong - I was using the GST Table from the Tax Table section when I should/could have just used [TAX] from the Field section. Thanks anyway.

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