Since the latest update there are new icons. On the purchases page there is an 'in tray documents'. It gives a number of '14' while there are no documents in the in tray. This annoys me a lot. Refreshing does not help. Clear cache did not help either. How can I fix this?
See enclosed screenshots.
Hey Kellie360
I will be posting all updates surrounding this In Tray display issue over on this post. Would recommend hitting the bell icon on the top right to stay up to date!
Hey Marlies
Thanks for taking the time to raise this. Our teams are aware of a display issue impacting the amount of documents displayed in the desktop. We are in the process of investigating further to resolve accordingly. As a workaround in the meantime, if you view your file from the browser you'll be able to see the correct number of documents displayed.
Since the update, I've also lost documents from the in-tray when clicking on 'create new bill'. I figured the incorrect number of documents showing was related.
AmandaMYOB will you please let us know when this is fixed as I also have the same issue. Its not a big deal just annoying more than anything. I know I can use the browser version but I currently mainly use the desktop. Thanks
