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alisonlewis's avatar
alisonlewis
Contributing User
3 years ago

Not allowing an order to be changed to an invoice

Hi,

I am currently trying to change an order into an invoice and Accountright will not allow it. 

It is saying that I do not have enough on hand stock in the location. I have checked and all stock items are covered. It usually gives an error with what stock item has the issue, but i have getting this message. Any help would be great. 

1 Reply

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  • Hi alisonlewis 

    Can you please confirm how many items are in the order and what is the quantity entered for those? Also, what is the current quantity of those items in the location? The easiest way of fixing this would be by entering an inventory adjustment to increase the quantity of items by a certain amount , converting the order to invoice and then doing another adjustment to bring the quantity back to what it was. 

     

    Let me know if you have other questions on this.