Forum Discussion

Experienced User

11 months ago

Solved

Online Invoice

I have received at least 30 emails saying that 'Unpaid invoice summaries will be sent soon'. Usually I only received 1 email in the end of each month. Could someone please advise how to 'stop' this...

Invoices

Mike_MYOB
11 months ago
Hi AmyWong and all experiencing this. We have raised this with our incident management team today and are investigating it now. Sorry for the disruption and inconvenience caused.

6 Replies

ATConstructions
Experienced User
11 months ago
I am also experiencing this.
RealNoxidsoft
11 months ago
Yep, same issue for me.
BookkeeperGed
11 months ago
I am up to 49 emails and have just made a complaint to MYOB, waiting for a response.
RowenaW
Experienced User
11 months ago
Hello, we are also experiencing this - we were spammed all day and night by MYOB. Reported it to Support yesterday and still awaiting a response. I really hope this doesn't happen to our clients as well. Mike_MYOB can someone report back here please when it is fixed. Thank so much.
HeatherTyson
Contributing User
11 months ago
Yes experiencing the same issue
Mike_MYOB
Community Manager
11 months ago
Hi AmyWong and all experiencing this. We have raised this with our incident management team today and are investigating it now. Sorry for the disruption and inconvenience caused.