Our company frequently receives partial payments from clients for invoices/sales orders, often corresponding to completed milestones or partial fulfillment of orders. Is there a feature in MYOB that supports handling partial payments without raising new invoices with matching details each time?
We're experiencing confusion among our staff and customers due to this process, and we're seeking guidance on how to streamline it within MYOB.
Thank you
Hi ecppolyurethane,
Thanks for your post, and welcome to the Community Forum! To handle a partial payment on an invoice, follow these gentle steps:
This process will apply the payment amount to the invoice. If the payment doesn't cover the full invoice amount, it will only apply the paid amount, leaving the remaining balance outstanding. You can also visit this posts for more information: PART PAYMENTS and Recording partial payments to various invoices
Feel free to post again, we're happy to help!
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Regards,
Earl
