Hi there
I am having an issue with pdf invoices. When downloaded 'amount' is not showing, there seems to be a formatting issue. The GST displays and then the rest is cut off. Does anyone know how to fix this please?
Thank you.
Can we also please be notified of when this is fixed? Serial number ending 4409. As we have hundreds of invoices that need to be uploaded to different portals, sending them all by email is not an option. Very frustrating MYOB.
Hi CPE,
I can understand how frustrating it can be to have issues with viewing invoices. While I can't provide a specific timeframe for when this will be resolved, I want to assure you that our team is actively investigating it. I've also marked your account as impacted for documentation purposes. This helps us keep track of who is affected by this issue and ensures that you'll be notified as soon as we have an update.
In the meantime, you might want to try the workaround provided by Earl. If you need further assistance with this, please don't hesitate to ask.
Cheers,
Princess
This is happening to us too. Can we please be added to your list? Thank you.
Same issue & following thread. Last 4 digits of serial number 2100
Hi everyone,
We are aware of the current issue with PDF invoices and our team is prioritizing the fix. We appreciate your patience.
In the meantime, feel free to create a new thread if you need any other assistance.
Thanks,
Genreve
