Kirsty3
3 years agoContributing User
phantom amount showing on clients statement in the opening balance when it should be NIL
I am trying to issue an activity statement to an overseas client, but when I print the statement I get 2 seperate statements for the same period.
The first one shows current invoices and payment - it has an opening balance of $0.00 and the correct amount owing - these transactions are in USD
The second statement shows a closed invoice, payment (overpaid) & refund - it has an opening balance of $7,935.48, but this should be NIL. There is no opening balance in the clients card and no previous transactions for them.