Forum Discussion

tubefeed1's avatar
tubefeed1
Trusted Cover User
4 years ago

Preventing payment against an order

Is there a way to prevent a Purchase Order being paid? 

We have had instances where the PO has been paid, then when the invoice arrives, it is paid again.

Our normal process is to convert a PO to an Invoice, then make payment.

Is there a setting that can prevent a PO being paid? 

 

3 Replies

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  • tubefeed1's avatar
    tubefeed1
    Trusted Cover User
    4 years ago

    In fact, if we could make entering a supplier invoice number mandatory, this should stop this from happening. Is there a way to do this?

  • tubefeed1's avatar
    tubefeed1
    Trusted Cover User
    3 years ago

    Still hoping for a solution if anyone has one?

    Even a warning message e.g. 'Are you sure you want to make a payment against an order?'

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi tubefeed1 


    Apologies for the delay in response.

     

    There is no way to prevent recording payment to the orders. The only way to do so would be instructing users to not record payments to the purchase orders and to only do so once the order has been converted to invoice or restricting only certain users to be able to use purchases command centre. 

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