Forum Discussion

MsK-inthebooks's avatar
MsK-inthebooks
Trusted User
7 months ago
Solved

Purchases in tray not working

Is anyone else having issues uploading documents in the in tray this morning? It was working fine yesterday and all documents are rejecting today. I've rebooted the app in desktop and still the issue remains. :( 

  • Hi , I think it has now been resolved. Mine are now uploading again. let me know if anyone is still having issue and I will keep the ticket open.

11 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    7 months ago

    Hi @everyone,

    Thanks for flagging this and for your patience while we sorted it out! Our team identified the issue earlier and can confirm that it has now been resolved. Everything should be back to normal, so feel free to give the uploads another go. If anything else pops up, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl