Forum Discussion

paulas's avatar
paulas
Experienced User
3 months ago

Removing transactions from the print or email queue

we have always done this regularly as we were told it would slow down performance if we just left them. Is this true as it takes quite a bit of time to do our six company files every month?

 

 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hey Paulas,

     

    Yes, it's true that transactions built up can slow certain functions. It's recommended to regularly maintain these queues fast performance. If you prefer not to have transactions build up in the print or email queue, you can set them to automatically not go to these queues. Either set the delivery of the transaction to Already Printed or Sent. Make sure to check this link for more information.

     

    Best regards,

    Doreen

  • Hi Paulas 

     

    As indicated by Doreen_P  large numbers of transactions will slow certain functions such as reports and invoice processing etc. 

     

    However having a transaction in a print queue, will not slow other functions such as reporting or invoice processing - it will only slow loading the print queue. This is because this is not a 'transaction', it is simply a flag in an existing transaction, telling MYOB whether to display the transaction or not.

     

    When there are so many transactions in your file that you notice processing gets slower and slower, it might be time to consider a 'purge' to remove old closed transactions. This is the only way to reduce a file size and improve performance.

     

    Regards

    Gavin

  • paulas's avatar
    paulas
    Experienced User

    thanks for the replies you can close this ticket now