Forum Discussion

DJAF's avatar
DJAF
Experienced Cover User
2 years ago

run scripts

Can you (MYOB) please run a script for inventory issues on my file

 

last time you "arranged for a script to be run over the company file from the cloud that has been known to aid clients with a similar situation" 

 

this is for "a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message "

 

so please repeat this

 

Our file is online - Serial # (last 4) 9812

company file id: 1

 

Thanks

 

Daniel Jackson

17 Replies

  • DJAF's avatar
    DJAF
    Experienced Cover User
    1 year ago

    Can you (MYOB) please run a script for inventory issues on my file

     

    last time you "arranged for a script to be run over the company file from the cloud that has been known to aid clients with a similar situation" 

     

    this is for "a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message "

     

    so please repeat this

     

    Our file is online - Serial # (last 4) 9812

    company file id: 1

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi DJAF,

    I have successfully executed the online script on your file to resolve the issue. If the issue persists, please reach out to our support team directly. You can contact them via Live Chat through our virtual assistant at  MOCA or by submitting a support case at  http://myaccount.myob.com/.

    Regards,
    Earl

  • DJAF's avatar
    DJAF
    Experienced Cover User
    1 year ago

    nothing has changed on system? I still have the same long inventory issues?

    can you redo script inventory issues on my file

    this is for "a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message "

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi DJAF,

    My apologies if the first attempt was not able to resolve your issue. I've arranged the script again over your file to fix it. If the issue persists, this may need further assistance on the backend. Please reach out to our support team directly. You can contact them via Live Chat through our virtual assistant at MOCA or by submitting a support case at  http://myaccount.myob.com/.

    Regards,
    Earl

  • DJAF's avatar
    DJAF
    Experienced Cover User
    5 months ago

    Can you (MYOB) please run a script for inventory issues on my file

     

    last time you "arranged for a script to be run over the company file from the cloud that has been known to aid clients with a similar situation" 

     

    this is for "a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message "

     

    so please repeat this

     

    Our file is online - Serial # (last 4) 9812

    company file id: 1

     

    Thanks

     

    Daniel Jackson

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    5 months ago

    Hi DJAF,

    Thanks for providing the information. I've arrange the script over your file that should fix the issue. In case the issue continues, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

  • DJAF's avatar
    DJAF
    Experienced Cover User
    5 months ago

    I still have some products with a very small decimal amount in stock? One for example has a quantity on hand of 

    0.000000000000000222044604925031

     

    how do we clear these??