Forum Discussion

NailEquip's avatar
NailEquip
Experienced Cover User
10 days ago

STATEMENT DESCRIPTION COLUMN

Good Morning, everyone.

 

Our customer "Activity" statements have the following columns:

 

Date / Ref No / Description / Charges / Payments / Balance - nearly all self explanatory.

 

My query is:  in the DESCRIPTION column it shows as the following;  Sales; Name of Customer.  When a credit has been given to a customer I would like to be able to show the original invoice the credit relates to in the DESCRIPTION column.  Is there a way I can do this?

 

I look forward to hearing back from you.

 

Kind regards,

Sharon

NAIL EQUIP PTY. LTD.

 

  • Mike_James's avatar
    Mike_James
    Ultimate Partner

    Hi NailEquip , that description comes from the journal memo in the transaction, so if you edit that before recording, then the statement will include the new text.

    • NailEquip's avatar
      NailEquip
      Experienced Cover User

      Hi Mike,

       

      Thank you for replying.  I tried this and it worked.  WOOHOO!!!  Thank you (now I just need to have our sales team remember to use it). :)

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator

        Hi NailEquip,

        We're glad to hear that the solution provided by Mike_James resolves this issue. Feel free to start a new post if you have further queries, and one of us will be happy to assist.

        Regards,
        Earl