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Specdec1's avatar
Specdec1
Experienced User
4 years ago

Statements

I have a client who does not receive our automated statements. Email address is correct. How can I get them to start sending them as others may be the same but not saying anything. I know some do receive them as they have let me know. Thanks

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  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    4 years ago

    Hi Specdec1 

     

    Thanks for your post. 

     

    This is how you would usually send Customer Statements: Print or Email Customer Statements. In the Sent Email window you can check if the email has been sent or if there are any issues with the email.

     

    If this is not what you meant, could you please clarify how you are sending the statements?

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