Forum Discussion

DJMX5's avatar
DJMX5
Experienced Cover User
11 days ago
Solved

Tax Invoices won't print or email

Hi, Anyone having issues with MYOB AccountRight not printing or emailing invoices? There was a Windows 11 update last night. Coincidence or not, this morning we can't print or email anything that is ...
  • brunob's avatar
    brunob
    3 days ago

    Hi all,

    Good news, the fix is live. Printing and PDF creation for customised forms is working again, whatever fonts your forms use. Just update to the latest version of AccountRight and you're good to go.

    A big thank you for your patience on this one, and for working with us on the temporary workarounds while we got to the bottom of it with Microsoft. 

    Regards,
    Bruno

brunob's avatar
brunob
MYOB Product Manager
3 days ago

Hi all,

Good news, the fix is live. Printing and PDF creation for customised forms is working again, whatever fonts your forms use. Just update to the latest version of AccountRight and you're good to go.

A big thank you for your patience on this one, and for working with us on the temporary workarounds while we got to the bottom of it with Microsoft. 

Regards,
Bruno

  • jenniek's avatar
    jenniek
    Ultimate Partner
    3 days ago

    yay - thanks brunob​  - how is it live already - do clients need to do another update?

    • brunob's avatar
      brunob
      MYOB Product Manager
      3 days ago

      Yes jenniek​ , just update to the latest version released last night and you should be good to go.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home