Forum Discussion

NormEng's avatar
NormEng
2 years ago

Unable to create bill in purchase tab

Hi, 

I can't create and record the bill under Purchase tab, it said "Purchases - New Item [Read-Only]". My account is the owner/ main account, and all the relevant tasks in Manage Roles section were ticked with Read & Write. Yesterday everything is still normal.. What should I do? Thank you very much 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi NormEng,

     

    Thank you for the post and welcome to the Community Forum. We appreciate you for letting us know your concern, and I regret to know that you're having an issue with your AccountRight. I'll be more than happy to help you with this. Please provide me with a screenshot of the error so I can further look into this.

     

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi NormEng,

     

    Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi NormEng,

     

    Thank you for your patience. I'll be closing this thread now. If you still have any concerns, please feel free to post in our Community Forum.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content