Antz72
9 months agoExperienced Cover User
Unable to send statements
I have a repeated problem sending out statements to customers. Normally I can select all and email the statements. Now when I select all I find only a random few statement emailed. Previous I was advised to send smaller and smaller groups. This work sending 8 to 10 statements at a time. This issue eventually correct and I could send all statements together but there was not explaination as how this occurred. Now the problem is back and it will not work sending more than 8 statements. How do I fix this issue as it is time consuming and we are missing out on payments from customers because they do not receive their statements?