Forum Discussion

BenchCBS's avatar
BenchCBS
Experienced Cover User
2 years ago

Unable to turn invoice reminders off on client card

There is an option within the individual customer card file to turn invocie reminders on/off or modify them. When I went to use it to update reminders for a client, all I get is a blank screen???

 

Has this function been disabled?

  • BenchCBS's avatar
    BenchCBS
    Experienced Cover User

    Both the 'Invoice Reminders' option within the customers card file and the sales window are no longer displaying when opened. Can comeone please advise what the go is with this?

  • Hi BenchCBS

     

    Thanks for your post. This has been raised with our product teams, this is currently due to an internal preference selected in Internet explorer. As a work around it is recommended to open the AccountRight browser app.myob.com. Go into Sales Settings > Reminders > Reminders Settings to view this window.