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Eastside's avatar
Eastside
Experienced Cover User
1 year ago
Solved

Vendor Reporting Emails bouncing - Diagnostic-Code: rejected

Similar to previous (now closed for replies) one of our suppliers (MYOB) advised emails from their MYOB to us bouncing with above error.

 

Worked ok up to early August but now bouncing back - MYOB is not on blacklist in 'settings' of my email server however could our email be blacklisted in MYOB?

  • Earl_HD's avatar
    Earl_HD
    1 year ago

    Hi Eastside,

    Thank you for the information you sent via email. After reviewing it, we found that it was blacklisted in our system. We've made some backend changes that should resolve the issue.

    Regards,
    Earl

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi Eastside,

    Thank you for the information you sent via email. After reviewing it, we found that it was blacklisted in our system. We've made some backend changes that should resolve the issue.

    Regards,
    Earl

  • SLINGLIFT's avatar
    SLINGLIFT
    Member
    1 year ago

    We are also recently been having this same issue with many customers. 

    Could you please forward contact email address and the required details to have it rectified please.

    Thank you

    Judy

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