Hi,
We've just added a new payroll category, Allowances - Overtime Meals.
Under Super Guarantee I have selected it as exempt.
For some reason unbeknownst to me, when I process a pay run, super is calculated on the allowance.
Is anyone else having this problem?
Hi LouD,
Since you've already exempted Allowances - Overtime Meals from calculating superannuation and it's still being a bit stubborn, then we need the pros to take a peek behind the curtain. It’s best to get in touch with our team – they can give the setup a good once-over and take care of any lingering setup quirks for you. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Cheers.
Doreen
