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dmc30's avatar
3 years ago

ALLOWANCES ON VERIFICATION REPORT DOES NOT AGREE TO PAYROLL SUMMARY

ALLOWANCES ON VERIFICATION REPORT DOES NOT AGREE TO PAYROLL SUMMARY

3 Replies

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  • Anna_P's avatar
    Anna_P
    Experienced Cover User
    3 years ago

    scroll down through the threads until you find Pam Alexander's post. Undoing terminated employees in the reporting centre helps, as does just hitting the finalisation box (you can undo finalisations). I had 6 out of 23 records incorrect, 5 of which where terminated employees. Undoing the terminations worked for 4 of them and just hitting finalise (in exasperation) corrected the remaining 2 employees. There was no logic to what was going on 

  • Freman's avatar
    Freman
    Trusted Partner
    3 years ago

    Yep just finalising seems to fix all sorts of anomolies on the MYOB STP portal. While the PDF reports were correct fro one of my clients,  the Gross column was showing less than 50% of actual across all employees. On finalising, the Gross columns corrected itself in front of me.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 years ago

    Hi dmc30 

     

    Thanks for your post and Welcome to MYOB Community Forum.

     

    If the allowances from the YTD Verification report don't match Payroll Summary, we recommend checking the Payroll Register and Payroll Activity Summary reports if they do match. if changes have been made, please send an update or process a $0 pay run to update the figures.

     

    Please let me know how it goes.

     

    Best regards,

    Doreen