Forum Discussion
3 Replies
- Anna_P3 years agoExperienced Cover User
scroll down through the threads until you find Pam Alexander's post. Undoing terminated employees in the reporting centre helps, as does just hitting the finalisation box (you can undo finalisations). I had 6 out of 23 records incorrect, 5 of which where terminated employees. Undoing the terminations worked for 4 of them and just hitting finalise (in exasperation) corrected the remaining 2 employees. There was no logic to what was going on
- Freman3 years agoTrusted Partner
Yep just finalising seems to fix all sorts of anomolies on the MYOB STP portal. While the PDF reports were correct fro one of my clients, the Gross column was showing less than 50% of actual across all employees. On finalising, the Gross columns corrected itself in front of me.
- Doreen_P3 years agoMYOB Moderator
Hi dmc30
Thanks for your post and Welcome to MYOB Community Forum.
If the allowances from the YTD Verification report don't match Payroll Summary, we recommend checking the Payroll Register and Payroll Activity Summary reports if they do match. if changes have been made, please send an update or process a $0 pay run to update the figures.
Please let me know how it goes.
Best regards,
Doreen
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