Annual leave balance of terminated employee incorrect on reprinted payslips

Annual leave balance of terminated employee incorrect on reprinted payslips
The annual leave balance of a terminated employee is displaying incorrect leave balance on their payslips. We need to fix this to display the correct balance as the ex - employee has requested copies of their payslips and need it to display correctly. Obamacare

How do we fix this

Hello,

I’m facing a similar issue with annual leave balances showing incorrectly on reprinted payslips for terminated employees. Any advice on how to correct these balances so they reflect accurately on the payslips?

Best regards,
florence023

Hi florence023 and rose6,

Thanks for reaching out about the incorrect leave balances on pay slips. This needs a further check of the entitlement detail report to see any difference. This will help you obtain the balance and align it with the pay slip. Furthermore, it's important to review the employee's balance under the entitlement in the card file. This step will aid in identifying and pinpointing the root cause of the discrepancy in the annual leave balance on the pay slip.

Feel free to get in touch if you need more help.

Cheers,

Princess