Afternoon,
There are a few small annoying bugs when creating an employee card you have chosen to skip self onboarding. Firstly the screen reduces from full size to small size and when you are flipping from one screen to another to read employee information upon return it highlights the line you are on. If you are not careful it deletes the information already typed on that line.
Cheers, Bronwyn
Afternoon Bronwyn (BronwynHamster)
Sorry to see that no one has offered assistance with your query. To give me a bit more context on the error you are experiencing, can you explain which screen you are looking at? Also is this while accessing AccountRight through the Web Browser?
If you could provide a screenshot of the screen that would also help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Samara,
I can't send you a screen shot as employees information is also shown.
When I maximise the window to revert to settings if I switch windows mid-typing a field then switch back the field is highlighted and unless I click at the end of the field before I start typing the field is cleared.
Cheers,
Bronwyn
Hi Bronwyn (BronwynHamster)
Thank you for responding. I've tried to reproduce the steps you mentioned and am not coming across the same issue, which leads me to think something environmental is causing it.
Can I get you to check if you are using the latest version of Windows? If you check for available updates it will let you know if you are not up to date.
To do this:
Do let us know how you get on with the above steps.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
