When adding hours in to base salary allocation field on payslip, an error warning says "this leaves the employee with a neg balance" ?? to be able to pay this emp we needed to add the hours to addtional hours field? anyone else have this problem?
Hi Therese3,
Thanks for your post, and welcome to the Community Forum. I hope you find plenty of helpful information.
My apologies for the late response. I understand that you're encountering an error message stating "this leaves the employee with a negative balance" when adding hours to the base salary allocation field on a pay slip in MYOB. I apologize. We appreciate your patience and for reaching out. Allow me to help you with this. This issue might be due to the system detecting that the total hours being added exceed the employee's regular hours, thus creating a negative balance.
As a workaround, you mentioned adding the hours to the additional hours field. This could be a viable solution if the additional hours are meant to be over and above the employee's regular hours. However, it's important to note that this might not accurately reflect the employee's pay structure if these hours are actually part of their base salary.
The warning message is being displayed incorrectly, and the underlying figures will be correct. If you try to proceed with the pay, the employee’s figures will be updated correctly, and they will have the correct balance displayed on the pay slip. Reports and the employee's card file will also show the correct figures after the pay has been processed.
As long as the employee has enough leave to cover the amount of leave being taken, the warning message can be safely ignored. It is only the warning message that is displayed incorrectly.
Please note that it's always a good idea to consult with your accountant or a payroll specialist to ensure that your payroll setup complies with all relevant laws and regulations.
Let me know if you need further help.
Kind regards,
Shella
I have had this issue occur this week for all my staff on Wages not our salary staff.
some troubleshooting i done advised to untick using timesheets but this mad no difference, i called MYOB support who still seem to be investigating.
i really need to process this pay cycle today, Can i confirm that if i proceed and process this pay cycle it will not put our staff into a negative leave balance?
