Forum Discussion

TQ1's avatar
TQ1
Contributing User
17 days ago

connection issues

is anyone having connection issues - MYOB account right keeps timing out. Internet connection is stable; I have access to company file - no issues there either- , it just times out 

2 Replies

  • TQ1's avatar
    TQ1
    Contributing User
    17 days ago

    error:  an application operation has timed out

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    17 days ago

    Hi TQ1,

     

    It sounds like your MYOB AccountRight is being a bit of a troublemaker today! Thanks for letting us know your internet’s behaving and your company file is all good.

     

    Sometimes, timeout issues happen due to session management or specific browser settings. I’ve found a post that talks about a similar situation, and you can check it here. It might have the fix you're looking for! If things are still acting up after checking that out, don’t worry, we’ve got your back. Just pop into our live chat via MOCA (our awesome virtual assistant) or submit a case via MyAccount, and they’ll help sort this out for you.

     

    Regards,

    Sai