Forum Discussion

ReedyBHL's avatar
3 years ago

Double entry of wages

My assistent has processed 2 payruns but only send one through to the bank. How can I fix the payrun sitting

in my Electronic Payments Register? I have never done a reversal, so I am not sure how it works. 

 

Thanks for your time

Silvia

Accounts & Administration

1 Reply

Replies have been turned off for this discussion
  •  ReedyBHL 

     

    Hi Silvia

     

    Thanks for your post. The first step is to reverse the duplicate pay transactions:

     

    1. go to Setup>>Preferences>>Security tab and make sure Transactions can't be changed; they must be reversed is ticked
    2. go to Prepare electronic payments window
    3. click on the zoom arrow for a duplicate pay transaction
    4. when the pay transaction opens click on Edit>>Reverse transaction or you can right-click on the transaction and select Reverse transaction
    5. click Yes and Record

    To remove the transactions from the Prepare electronic payments window:

    1. tick the duplicate pay transactions and the matching reversals, the Total Payment amount should be $0.00
    2. click on Bank file
    3. click OK
    4. when the Save as window opens click Cancel

    Reversals in the Prepare electronic payments window

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.