Solved
Employee not showing in card file after self-onboarding
My client has 2 new employees that have completed the self-onboarding. Neither are showing in the card file. Please help, I have wages to do this morning.
Hi Rossy1111
Thanks for your post. Within an hour of the employee submitting their details, you should have received an email notification that the employee has completed their self-onboarding and the submitted details will be added to the employee's card.
What do you see when you click View Pending Invites on the Employee Self-Onboarding window (Payroll command centre > Employee Self-Onboarding > View Pending Invites)?
From here you can resend the invitation again as well. Make sure the employees complete the entire form and see a confirmation when they submit the form.
