Forum Discussion

GlennC's avatar
GlennC
Experienced Cover User
2 years ago

Employee Onboarding

I am getting a failed send message when trying to onboard a new staff member. I have used this many times before with no problems. The message is indicating the business file may be missing payroll information.

 

Regards Glenn

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi GlennC 

    Thank you for your post. Can you please reply with the screenshot of the error message that you're getting? 

    Regards,
    Earl.