Employee payroll bank accounts

Question

Hi, I'm hoping someone can help me with this one. We have an employee who gets his pay processed to two bank accounts; $50.00 to one and the balance to the other. It was working perfectly until two weeks ago, when the system somehow switched the two bank accounts around. Now when I try to correct it and I put the dollar value in for the second bank account ($50.00), once I hit save, the system deletes what I have entered, switches the two bank accounts again and reverts to requesting a % balance for the second bank account. Has anyone had this problem?

sam_r · Answer

Hi&nbsp;TCTC1,
&nbsp;
Thank you for your post.&nbsp;
&nbsp;
Do you have your file online? If you were to open the software in the browser version&nbsp;and edit the bank account values there, does the issue persist when trying to 'Save'?
&nbsp;
Let me know how you go, happy to assist further.

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Employee payroll bank accounts

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