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RosaAWU's avatar
RosaAWU
Experienced User
2 years ago

Employee payroll with wrong bank details

Hi there,

 

When I processed the payroll, one of the employees gave me the wrong bank details. so the bank rejected his payment and refunded the money into the company's bank account. What's the best way to repay the empolyee in MYOB? Thanks!

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    12 months ago

    Hi RosaAWU

     

    To fix the issue with the rejected payment and refund, follow these steps in MYOB:

    1. Go to Card File > Cards List > Employee.
    2. Select the employee's name.
    3. Navigate to Payment Details and update the correct bank details.

    Once you've updated the bank details, recreate the bank file and upload it to your bank. This should ensure the employee receives their payment correctly next time around.

    Let me know if you need any further help!

     

    Best regards,

    Doreen