End of year STP error
My June 30 2022 STP report was ACCEPTED WITH ERRORS. I have tried to resend but myob says "The payment date falls within the lock period. You can't record pays dated in the lock period". Any ideas how to remedy this?
Forum Discussion
Hi sbee1
Thanks for your post. Go to Setup>>Preferences>>Security tab and deselect Lock Period: Disallow Entries Prior To. Once you've recorded the transaction you can relock the period by selecting that option.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Tracey, i'm not sure if the original posted has got a resolution on this; but our company's lock period is 1/06/2023, but I'm still getting the message when sending an updated STP event on phase 2 saying "The Payment Date falls within the lock period". Any idea how to fix this?
Thanks.
I had the same issue with the lock period being 31/12/22
Assume the file is trying to send payroll information for periods between 01/07/22 - 30/06/23 and it is impacted by any lock date in this range.
I turned off the lock period option completely, and then was able to send the update event.
Have now turned the lock period back on
