EOFY 2023
EOFY 2023 reports are not balancing and I can not get through to anyone at MYOB still on hold after 1hrs & 15 min. MYOB does not allow me to run a "Sent update event" error message. Help!
Forum Discussion
Hi afile
When sending an Update event, normally today's date must be used. However if doing an Updated for FY 2023 in July, the Update Date MUST be 30 June 2023 - is there anywhere to set this date? This might be why you cannot send an Update. You cannot do an Update for July, until you have at least one Pay Event.
Perhaps indicate what message you are seeing when you try to lodge Update.
Regards
Gavin
Hi afile
Thank you for your post. I am sorry to hear about your experience. I can see how this situation affected you.
To furtherly help you with this. Can you send me the error message that you get when you are trying to send the update event? You can also check on the gavin12345 response to your post.
I' m happy to assist you with this.
Regards,
Cel
Hi afile
May I know how you go about the issue on your EOFY 2023 reports? We just wanted to follow up on your concern and we want to ensure that everyone will be assisted in providing the right resolution. You can reply to this post if you still need further assistance with this. We are happy to assist you further.
Thanks,
Cel
