EOFY amount different to actual wage

Question

I have one employee who was employed as a permanent for part of the year, resigned the position and then return as a casual employee later in the year - I did not create a separate card. The total wages for this employee at the end of year does not include leave or loadings paid during the permanent period of employment. As such, total wages for the year is under stated.

Other employees receive these leave entitlements and loadings and their EOFY totals are correct.

I have tried sending an update event, but it doesn't correct the issue

genreve_s · Answer

Hi Christine65,&nbsp;
&nbsp;
Bit odd for leave and loadings paid not to show up in the EOFY values, isn’t it? To get to the bottom of it, let’s take a quick look at the payroll category for those leave or loadings. If they’re missing ATO reporting categories, that could explain why they’re not being included.
&nbsp;
If everything checks out with the categories but the values still aren’t adding up, it’s best to get in touch with us. You can create a support ticket through the MyAccount window or have a chat with our team via MOCA, our virtual assistant.
&nbsp;
Regards,Genreve

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EOFY amount different to actual wage

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