Payroll amounts in MYOB different from STP accepted by ATO
I accidentally pressed the incorrect payroll file (and was accepted by ATO) which I already deleted in MYOB but it still shown on Single Touch Payroll reporting in MYOB. No payments were made based on this payroll file.
Right after I deleted the previous payroll file in MYOB, I re-entered a correct payroll file and made correct payments to all employees.
To summarize my question :
The amounts (Gross Payment, PAYG, Super) for that payroll date in ATO records are incorrect which are less than the actual amounts. The payroll file and amounts in MYOB are correct.
Could you please kindly advise me how to fix the problems?
Thank you very much in advance
Hi Ianinfinance,
When sending an update event, there's no need to re-enter amounts for gross wages, PAYG, or super, and you don't need to process another pay run for your employees. As long as your payroll reports show the correct figures, all that's left is to send the update to the ATO. Simply click the "Send Update Event" button and wait until it's been accepted. Once accepted, double-check the figures on the ATO's end to ensure everything's spot on.
Cheers,
Doreen
