Hi I notice many are having issues I have realised that with 3 employees the ATO gross incomes do not include annual leave and sick leave payments . I have checked payroll details and there isn't any errors How do i fix this
Hi MScott,
Thanks for your post. Please refer to our Community Forum post AccountRight reports don't match my STP reports, this has information and instructions on what to check if you're reports aren't matching along with what you will need to do to resolve this.
Do let us know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Melissa
I have tried your suggestion to silve my problem with the Account Right and STP reports not matching.
The Activity and Register reports match.
The ATO reporting catergories are correct . The payroll category have not been ticked exempt. The problem is that the Annual leave and sick leave amounts paid for 4 employees have not been include in the STP reports but are of course in the Account Right reports.
I spoke to a MYOB support person yesterday who advsied doing a $0 pay run . Rhis was done but has not made adjustments.
What is the next step.
Can i finalise the employees that are correct with out finalising the incorrect emplyees.
Please help this is getting very frustrating particicularly when you are on hold for so long trying to speak to some one
Marilyn Scott
