Forum Discussion

ElizaR's avatar
ElizaR
Member
3 years ago

Hi, I have a really old payment (before my time) that has never been processed, sitting in the prepare electronic payments screen. How should I get rid of it?

Hi, I have a really old payment (before my time) that has never been processed, sitting in the prepare electronic payments screen. How should I get rid of it?

1 Reply

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  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hi ElizaR 

     

    Welcome to the Community Forum.

     

    To remove a transaction from the Prepare Electronic Payments window without recording it, you'll need to:

    1. Reverse or delete the transaction which you originally recorded with the Electronic Payments option selected.
    2. Record it again but don't select the Electronic Payment option.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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