Forum Discussion

DDB's avatar
3 years ago

how to change employees pay history in the card from last year

Hi 

My Payroll Register report and  Payroll Activity report do not match for  2022/2023 . I found out  in  July  2022 the payroll has run correctly but it has not been recorded in the payroll register but can be seen in the activity report.

I think I need to change pay history to match payroll activity amount and  payroll register amount . I still have not finalised STP for  22/23.But I cannot view employee pay history in the card file as my new payroll year is  2023/2024 in myob .Please assist. many thanks 

8 Replies

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Ross-Zan 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We were able to run a fixed script on your company file. Kindly send update event or process a $0 pay run for the affected employees with a pay date in the affected payroll year. For more information when sending an update event, kindly check The Help Article: End of year finalisation with Single Touch Payroll reporting

     

    Please let us know if you require any further assistance with this. We are happy to assist.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Ross-Zan 

     

    Were you able to check the pay history of your employee to see if it's correct now? Please don't hesitate to reach out to us if further assistance is needed. We are happy to assist.

     

    Best regards,

    Doreen

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 years ago

    Hi DDB

     

    Thanks for reaching out. 

     

    Your understanding is accurate. Since the Payroll Register report pulls data from the Employee cards you could edit the pay history to fix this. May I confirm if you already created a pay run for the new financial year 2023-2024. 

     

    We look forward to your response. 

     

    Cheers, 

    Genreve

  • DDB's avatar
    DDB
    3 years ago

    Hi . I have run three pays in 23/24. Meanwhile i spoke to myob chat and they internally adjusted the reports for me. then i did $0.00 run and my STP matches. So it is resolved now. thanks 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 years ago

    Hi, DDB 

     

    Thanks for updating us about this.

     

    Glad to hear that your issue has been resolved. Please feel free to post again if further assistance is needed. We'll be more than happy to assist.

     

    Best regards,

    Doreen

  • Ross-Zan's avatar
    Ross-Zan
    Contributing User
    2 years ago

    Doreen_P Hi, I am having a similar problem where I need to change the pay history from last financial year so that the payoll register and payroll activity matches for one of our employees. Can I get assistance on this?

  • Ross-Zan's avatar
    Ross-Zan
    Contributing User
    2 years ago

    Hi Doreen_P Thank you for the fix. Yes I can see it has corrected the Pay History and we are all looking good and balancing. Cheers, Ross

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Ross-Zan 

     

    Thanks for updating us. 

     

    We're glad to hear that we were able to resolve your concern. Please feel free to create a post again if further assistance is needed. We are delighted to assist you.

     

    Best regards,

    Doreen