Incident Id: b1d74b1a-d7d7-4264-a5ec-0d5e6be2d93e

Question

Hi,&nbsp;I'm trying to change some payslips from "to be email" to "emailed" but keep getting an error message: Incident Id: b1d74b1a-d7d7-4264-a5ec-0d5e6be2d93e&nbsp;can anyone help? Thanks!

earl_hd · Answer

Hi RosaAWU,This can be quite frustrating sometimes. To troubleshoot, I recommend clearing your AccountRight cache to avoid any software discrepancies. Please see this help article for more information.&nbsp;Clearing the AccountRight Cache.
&nbsp;
Regards.Earl
&nbsp;

rosaawu · Answer

Thank you so much! Looks fine now :)

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Incident Id: b1d74b1a-d7d7-4264-a5ec-0d5e6be2d93e

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