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RosaAWU's avatar
RosaAWU
Experienced User
2 years ago

Incident Id: b1d74b1a-d7d7-4264-a5ec-0d5e6be2d93e

Hi,

 

I'm trying to change some payslips from "to be email" to "emailed" but keep getting an error message: Incident Id: b1d74b1a-d7d7-4264-a5ec-0d5e6be2d93e

 

can anyone help? Thanks!

2 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi RosaAWU,

    This can be quite frustrating sometimes. To troubleshoot, I recommend clearing your AccountRight cache to avoid any software discrepancies. Please see this help article for more information. 

    Clearing the AccountRight Cache.

     

    Regards.
    Earl

     

  • RosaAWU's avatar
    RosaAWU
    Experienced User
    2 years ago

    Thank you so much! Looks fine now :)

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