Hi,
Our LSL Accrual is showing up as Annual Leave Accrual on the payslips. Its correct in the payroll categories and I have been in and re entered and saved just to make sure. I cant see what else I can do to get it to show the correct description on the payslip. Any help greatly appreciated.
Thanks Jody
Hi JodyMc,
Thanks heaps for the screenshot. That really helps! Good spot too, that would definitely be a bit confusing seeing your LSL showing up as Annual Leave Accrual on the payslip. Since you've already double-checked the payroll categories and re-saved everything, it might just be the pay item name or description not updating properly. Try jumping into the pay item setup, double-check the name and linked category, then remove and re-add the LSL pay item to the employee. That usually gives it a little refresh and fixes the payslip label.
If it's still showing wrong after that, best to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can take a closer look.
Regards,
Sai
