Forum Discussion

chantalmiller's avatar
2 years ago

Missed super x2 weeks - New employee

Hi There,

 

A new employee has started and I forgot to click the Superannuation guarantee expense box on his card file and notcied on his pay slips that super was not included after 2 weeks of payroll.

 

How can I fix this?

1 Reply

  • Hi chantalmiller,

     

    Thanks for your post and welcome to the Community Forum. 

     

    Thank you for expressing your concern. To fix the issue, you will need to adjust the superannuation by starting a new pay run for the employee for super. When processing the adjusted super, kindly make sure to only enter the amount that you will process for super and zero out the other payroll categories. To do this, we have detailed information and process in this Help Article: checking and adjusting superannuation.

     

    I hope this helps. If you still need assistance, or if you have questions or concerns, please do not hesitate to create a new post. We are happy to help. 

     

    Kind Regards, 

    Cel